Below, Agnès R. provides detailed information to users about the terms and conditions under which Agnès R. will process the personal data of users of this web portal.
DATA CONTROLLER
Data of the Data Controller
Tax ID: 46768544E
Address: Doctor Rizal 9, Attic 4a, 08006 Barcelona
General email address: agnesrovira@gmail.com
PROCESSING OF DATA FROM CONTACT FORM USERS
- Manage the reception of inquiries about our products and services. Sell and promote the sale of our products and communicate with users.
- Respond to their requests, incidents, and suggestions.
- Manage the sending of the information requested and, where applicable, provide offers of Agnès R.’s products and/or services in which they have expressed interest.
- Legal basis: consent of the data subject.
The legal basis for the processing of data from Contact Form users is the obtaining of their consent, which will be granted when completing and submitting the Contact Form.
- Retention period for Contact Form users’ data
The personal data provided will be retained and processed by Agnès R. for as long as necessary to provide the requested information and/or products, or to fulfill our business or legal obligations.
We will ensure that we do not retain your personal data longer than necessary. When it is no longer necessary to retain your personal data, they will be deleted or anonymized so they can no longer be identified.
PROCESSING OF CLIENTS’ AND SUPPLIERS’ DATA
- Purposes of Processing
- Respond to their requests, incidents, and suggestions.
- Keep them informed about our products and services by electronic means or by any other means provided or made available.
- Provide services or products derived from our agreement or business relationship.
- Contact you to manage basic administrative tasks.
- Carry out the company’s accounting, tax, and administrative management.
- Comply with our legal and regulatory obligations.
Legal basis for processing
The legal basis for the processing of clients’ and suppliers’ data is the existence and execution of service provision contracts and/or goods sales contracts.
Data retention period
We will retain clients’ and suppliers’ data while business actions and relationships are carried out and for the years necessary to comply with our legal and/or tax obligations arising from these contractual relationships.
PROCESSING OF DATA FROM REGISTERED WEBSITE USERS
Purpose of Processing
Manage the data of registered website users so they can place online orders.
Legal basis
The legal basis for processing the data of registered website users is the obtaining of unequivocal consent, which will be granted when a user registers on the website and submits the registration form.
Data retention period
We retain the data of registered website users as long as they do not unsubscribe, and in any case for the years necessary to comply with the legal and/or tax obligations arising from online purchases made by registered website users.
We will ensure that we do not retain your personal data longer than necessary. When it is no longer necessary to retain your personal data, they will be deleted or anonymized so they can no longer be identified.
PROCESSING OF JOB APPLICANTS’ DATA
CANDIDATES IN RECRUITMENT PROCESSES
- Purpose of Processing:
Agnès R. will process job applicants’ data in order to carry out recruitment processes conducted by Agnès R. and assess their candidacy.
- Legal basis: consent of the data subject
The legal basis for processing job applicants’ or candidates’ data is the obtaining of their consent, through positive action, when sending us their CV by any means.
- Retention period:
Agnès R. will retain job applicants’ or candidates’ data for as long as the recruitment process for which they submitted their application lasts.
PROCESSING OF DATA FROM NEWSLETTER AND COMMERCIAL COMMUNICATIONS RECIPIENTS
- Purpose of Processing:
Manage the subscription and sending of Agnès R.’s Newsletter and commercial communications.
- Legal basis: consent of the data subject.
The legal basis for processing the data of Newsletter and commercial communication recipients is the obtaining of the recipient’s unequivocal consent.
On the other hand, the legal basis for processing and sending Newsletters that Agnès R. may carry out for its CLIENTS is the legitimate interest of Agnès R.
- Retention period
We will retain the data of Newsletter and commercial communication recipients indefinitely, unless they request to unsubscribe from the Newsletter service and other commercial communications in writing to Agnès R., with a copy of their ID.
PROCESSING OF SOCIAL MEDIA CONTACTS’ DATA
Agnès R. is present on the following social networks: Facebook, LinkedIn, Twitter, and Instagram, and is responsible for processing the data provided by Agnès R.’s contacts on social networks.
The purpose of processing social media contacts’ data is to inform contacts about Agnès R.’s services, in order to attract new clients and retain existing ones.
The legal basis for processing social media contacts’ data is the consent of such contacts, when they decide to follow or unfollow Agnès R.
RECIPIENTS TO WHOM WE WILL DISCLOSE YOUR DATA
The recipients of your data will be the staff, company management, and companies providing services to Agnès R. that require access to personal data, and they will only process them as Data Processors and exclusively for the purpose of providing the services contracted by Agnès R.
Your data will not be disclosed to third parties, except where there is a legal obligation.
Disclosure with your consent: we may share personal data about you with third parties when you give us your express consent to do so. Please note that consent given may be revoked by you at any time, by contacting Agnès R.
YOUR RIGHTS
- As provided by European data protection regulations (GDPR 679/2016), you may exercise the following rights regarding your personal data:
• Right of access: upon request, we will confirm whether we are processing your personal data and, if so, provide you with a copy of such personal data.
• Right to object: you may request at any time that we stop processing your personal data.
• Right of rectification: you have the right to request that we correct or complete your personal data if they are inaccurate or incomplete.
• Right to data portability: you have the right to move, copy, or transfer personal data from our database to another. This only applies to personal data you have provided where processing is based on a contract or your consent, and the processing is carried out by automated means.
• Right to restrict processing: this right means that our processing of your personal data is restricted, so we may store them, but not use or process them further.
• Right to erasure (“right to be forgotten”): in some cases, you have the right to have your personal data erased or deleted. You may request that we erase or delete your personal data.
• Right to cancellation: you may cancel your subscription or opt out of our direct marketing communication at any time.
• Right not to be subject to a decision based solely on automated decision-making. When we use your personal data to make an automated decision about you, you have the right to object to our decision. Your right does not apply if: (i) you gave us explicit consent to use your personal data to make our decision; (ii) the law allows us to make our decision; or (iii) our automated decision was necessary to enable us to enter into a contract with you.
These rights may be exercised by written communication addressed to Agnès R. or to Agnès R.’s address.
You must attach a copy of your identity document or other valid document identifying you.
For any incident or complaint about our privacy practices, including the way we handle your personal data, you may report it to the competent data protection authority authorized to receive and handle such requests.
SECURITY AND CONFIDENTIALITY MEASURES
Agnès R. adopts the necessary measures to maintain the required level of security, according to the nature of the personal data processed and the circumstances of processing, in order to prevent, as far as possible, the loss, alteration, and unauthorized access to personal data.
Agnès R. guarantees the confidentiality, integrity, and availability of the processing systems, as well as the verification of the effectiveness of the technical measures implemented to ensure the security of your data, such as encrypting personal data where appropriate. All data collected in private communications will be treated with absolute confidentiality.